Thank you for choosing Baby Maa!

Every order is freshly prepared after the order is confirmed, so please make sure to read the shipping details given below.

Order Processing

• Orders are processed within 1–2 business days after the order is confirmed.

• Orders received on weekends/holidays will be processed on the next business day.

• If there is any delay, you will be informed through the contact details provided at checkout.

Delivery Time

• Major cities: 2–3 business days

• Other areas: 3–4 business days

These are estimated times. There may be a slight difference due to weather, courier delays, or holidays.

Shipping Charges

• Shipping charges are shown at checkout.

• Sometimes, a free shipping promotion may also be available  its terms will be communicated at that time.

Receiving Your Order

• Someone should be available at the delivery address who can receive the parcel.

• Check the parcel as soon as you receive it. If anything is missing, incorrect, or damaged, contact us within 24 hours with pictures of the parcel/product.

Delivery Delay / Failed Delivery

• Providing a correct and complete shipping address is the customer’s responsibility.

• In case of an incorrect address, not answering the courier’s call, or a failed delivery attempt, Baby Maa will not be responsible.

• If the parcel cannot be delivered and is returned, the customer will have to pay the cost of sending it again.

Freshness & Storage

• Our products are perishable, so please follow the provided storage instructions.

• Baby Maa will not be responsible if the product quality is affected due to late receiving, incorrect storage, or handling.

It’s something for your baby, so care is essential. If you don’t understand something, feel free to ask us on WhatsApp.

Order Tracking

After the order is dispatched, tracking details (if available) will be sent through WhatsApp/email.

Contact Us

📞 Phone/WhatsApp: 0337-5966232
📧 Email: maa@babymaa.pk
📍 Address: Gulzar-e-Quaid, Rawalpindi